Delivery & Returns
BOXES DELIVERED TO YOU
Delivery & Care
With factories in Suffolk, Northampton, Peterborough and Glasgow we are able to deliver your corrugated packaging quickly and competitively throughout the UK. We regularly deliver across East Anglia, London, the South East, Home Counties and across Scotland including Edinburgh, Perth and Inverness to name but a few. Our excellent transport partners also enable us to supply into mainland Europe.
Our transport department work tirelessly to ensure that we deliver on an unbranded vehicle suitable for the specific individual needs of each delivery destination.
We take pride in the presentation of every pallet that we deliver and ensure that your goods are always handled with the utmost care.
Costs
Shipping costs are calculated at checkout based on the size of your order, so we are unfortunately unable to provide exact costs up front.
A. Yes you can. When you place your order you will be able to give both an invoice address and a different delivery address if you wish.
Returns
At This Way Up Packaging we take pride in producing high-quality, custom packaging products. Due to the bespoke nature of our web-to-print service, all orders are made specifically to your design specifications and cannot be returned or refunded unless the items are faulty or defective.
If you receive products that are damaged, defective, or incorrect, please notify us within 48 hours of delivery by contacting us with your order number, a description of the issue, and clear photos of the affected items.
Once your claim is received, our team will arrange for the collection and inspection of the faulty products. After the inspection is complete and the defect confirmed, we will promptly produce and send a replacement order at no additional cost.
Please note that we cannot accept returns or offer replacements for errors arising from customer-supplied artwork, design issues, or incorrect order details.
Our goal is to ensure every customer receives packaging that meets our high standards of quality and service.
See full returns policy here.
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